听力原文：M: Do you provide investment service?
W: Yes. We are a commercial bank. We help customers with the purchase and sales of securities.
Q: What does the man want to do?
(13)
A．He will provide investment service.
B．He will help the customers.
C．He will join the commercial bank.
D．He will purchase or sell securities.
第1题：
A.speed
B.speedy
C.speedily
第2题：
听力原文：M: Hello, can I do anything for you?
W: Yes, I need to change foreign moneys. Could you help me change some Canadian dollars in traveler's cheques issued by Royal Bank of Canada?
Q: What kind of foreign currencies does the speaker want to exchange?
(17)
A．Canadian dollars.
B．British Pounds.
C．U.S. dollars.
D．H.K. dollars.
第3题：
A. What are you doing?
B. What can I do for you?
C. How can I help you?
D. How can I do for you?
第4题：
听力原文：M: Could you tell me what specific document you will provide?
W: Together with the draft, we'll also send you a complete set of bills of lading, an invoice, an export license, an insurance policy, a certificate of origin, and a certificate of inspection.
Q: What document the woman did not mention?
(14)
A．Bills of lading.
B．Consular invoice.
C．Insurance policy.
D．Certificate of origin.
第5题：
-- Do you want me to help you?
-- _____
A. What did you say?
B. Repeat it.
C. I'm sorry, but I didn't catch what you said.
D. Please say that again.
第6题：
听力原文：W: Good morning, sir. What can I do for you?
M: Yes. I'd like to have a single room with a bath from the morning of September 7th to the morning of October 10th.
How long will the man stay in this hotel?
A．Just one month,
B．32 days.
C．33 days.
D．34 days.
第7题：
听力原文：M: I don't know why the man there said he couldn't pay my cheque.
W: Let me see. Yes. You draw your cheque in lead-pencil. It is not recognized in the bank. You should draw it in ink.
Q: What is the woman's suggestion?
(16)
A．Returning the cheque.
B．Drawing the cheque in ink.
C．Drawing the cheque in lead-pencil.
D．Going to the paying bank.
第8题：
A. What are you doing
B. Who are you
C. What do you want
D. Can I help you
第9题：
听力原文：The primary objective of financial reporting is to provide information useful for making investment and lending decisions.
(6)
A．The financial reporting is to provide information for the investors and lenders only.
B．The main aim of financial reporting is to offer information useful for decision-making.
C．Investment and lending decisions can be made from the financial reporting.
D．Investment and lending decisions can not be made from the financial reporting.
第10题：
听力原文：M: I've lost my credit card issued by your bank. What should I do, please?
W: I am sorry for that. But you have to go to that counter over there for the card business.
Q: Why does the customer come to the bank?
(15)
A．He got a credit card of his friend and come to ask how to use it.
B．He got a card and did not know whose card it is.
C．He has lost his credit card and come to ask what to do.
D．He has found a credit card and come to ask what to do.