持续改进（continuous improvement，CI）是一种管理思想，它不是主要依靠技术和理论革新而达到“巨大”改进，而是将产品和工序改进作为一种永不终止的、不断获得进步的过程。
第1题：
Quality may be defined as:
A . conformance to requirements.
B . fitness for use.
C . continuous improvement of products and services
D . appeal to the customer
E . All of the above except B
第2题：
110 Which of the following is closet to Deming's definition of Quality:
A. conformance to requirements.
B. fitness for use.
C. continuous improvement of products and services.
D. customer focus.
E. All of the above
第3题：
Which of the following is closest to Juran's definition of Quality:
A . conformance to requirements.
B . fitness for use.
C . continuous improvement.
D . customer focus.
E . All of the above.
第4题：
第5题：
A.1、2、3、5
B.1、3、5、
C.2、3、4、5
D.1、2、3、4
E.1、2、3、4、5
第6题：
76 Quality may be defined as:
A. conformance to requirements.
B. fitness for use.
C. continuous improvement of products and services
D. appeal to the customer
E. All of the above except B
第7题：
117 Which of the following is closest to Juran's definition of Quality:
A. conformance to requirements.
B. fitness for use.
C. continuous improvement.
D. customer focus.
E. All of the above
第8题：
Which of the following is closet to Deming's definition of Quality:
A . conformance to requirements.
B . fitness for use.
C . continuous improvement of products and services.
D . customer focus.
E . All of the above.
第9题：
第10题：