单选题A user notices the department laser printer is printing light. Which of the following items should a technician do FIRST to fix this issue? （）A Remove and clean the fuser assembly with an alcohol based cleaner.B Install a maintenance kit and reset all

第1题：

A laser printer displays ‘perform user maintenance’. The manufacturer’s information was not available when the user performed the maintenance, and the laser printer continues to display the maintenance code. Which of the following items needs to be performed?（）

• A、The printer needs to be sent to the manufacturer for maintenance.
• B、The printer’s firmware needs to be updated.
• C、A printer system reset must be performed.
• D、The maintenance page counter must be reset.

第2题：

An office laser printer is printing lighter in random areas. Which of the following is the EASIEST solution to implement for this issue?（）

• A、Clean the drum with a computer vacuum.
• B、Replace the toner cartridge.
• C、Clean the fuser area with a lint free cloth.
• D、Use a can of compressed air to clean the pickup assembly.

第3题：

第4题：

A laser printer is sent for repair and the work order indicates that there is an image printing problem.  Which of the following should a technician do FIRST to confirm this problem？（）

• A、Run the calibration feature on the laser printer.
• B、Run a self-test image page from the printer.
• C、Clean the corona wire and return printer.
• D、Print a test page from a computer.

第5题：

A technician is performing scheduled preventive maintenance on a laser printer. Which of the following should the technician clean or replace？ （）

• A、fuser
• B、ozone filter
• C、transfer corona
• D、primary corona

第6题：

A user installs a laser jet printer on a Windows XP desktop. The user states that Windows XPgeneric printer drivers were used. When the user prints a document, the pages are printing out with random symbols, letters, and numbers. Which of the following should the technician do?（）

• A、Download manufacturer printer drivers
• B、Restart the printer spooler
• C、Check for Microsoft Windows updates
• D、Check Device Manager

第7题：

A technician receives a printer that is printing ink smudges on random sheets of paper. Which of the following should the technician try FIRST？（）

• A、Replace the printer.
• B、Replace print head assembly.
• C、Clean the print head.
• D、Use a different brand of paper.

第8题：

第9题：

A customer reports that the laser printer produces poor quality printouts. Having arrived onsite, the technician has a discussion with the customer and reviews some examples of their print jobs. Which of the following should the technician do NEXT? （）

• A、Clean the toner cartridge.
• B、Change the paper.
• C、Replace the fuser.
• D、Print a test page.

第10题：

Which of the following is the recommended maintenance for a laser printer？ （）

• A、Clean all fan filters； wipe down the paper path and re-adjust the corona wire.
• B、Clean all pickup rollers； re-adjust the corona wire and replace the fuser assembly.
• C、Clean all pickup rollers； replace the fuser assembly and clean all fan filters.
• D、Clean all pickup rollers； wipe down the paper path and clean all fan filters.