单选题A customer is having problems after an AIX version upgrade from 5.2 to 5.3.  Which of the following should the pSeries technical specialist recommend that the customer call？（）A IBM TechlineB IBM SupportlineC IBM Software DistributionD IBM Hardware Supp

第1题：

The customer has recently installed a pSeries p5-570 with EMC attached disk storage.  After installation， the customer complained that the disk access appeared to be too slow.  How should the pSeries technical specialist best assist the customer？（）

• A、Recommend the customer call EMC.
• B、Recommend the customer call IBM hardware support.
• C、Recommend the customer contact SupportLine.
• D、Recommend the customer re-creates the volume groups.

第2题：

Which IBM resource should be used to validate the results from a Disk Magic study PRIOR topresenting the final storage solution and pricing to a customer?（）

• A、Customer Engineer 
• B、Storage Sales Specialist 
• C、Competeline Representative 
• D、Field Technical Storage Specialist (pre-sales)

第3题：

The pSeries sales representative has done an excellent job in educating the customer on the benefits of working with IBM.  The customer is planning to implement their first ERP application.  This new application will be critical to running their business.  The customer has only a competitor’s UNIX systemcurrently installed.  They are interested in obtaining a proposal from IBM. In addition to the AIX hardware and HACMP software， what else should be included in the IBM proposal for the new ERP solution？（）

• A、I/T services and education to help with the implementation of the hardware and software
• B、A Supportline specialist to work directly with the customer to manage any issues that arise
• C、The services required to move the currently installed applications from the competitor’s systems to the IBM systems
• D、A slimmed down solution to ensure that the IBM solution is less expensive than the competitor’s solution

第4题：

A customer wants to take advantage of IBM’s Micro-Partitioning capabilities for their new AIX applications.   The pSeries technical specialist should recommend purchasing which of the following？（）

• A、p5 hardware， AIX 5.2， Virtual I/O Server
• B、POWER4 hardware， AIX 5.3， Virtual I/O Server，
• C、p5 hardware， AIX 5.3， Advanced POWER Virtualization feature
• D、POWER4 hardware， AIX 5.2， Advanced POWER Virtualization feature

第5题：

A customer is interested in obtaining an AIX solution from IBM.  They have two primary global requirements：   ？ Availability （although HACMP is not required）   ？ Low cost   Which of the following approaches should the pSeries technical specialist use to meet the customer’s requirements and ensure customer satisfaction？（）

• A、Design the least-cost solution to prevent the competition from winning the business.
• B、Design a disaster recovery （DR） solution and convince the customer why DR is important to their business.
• C、Use the HACMP specialist to design the solution and include HA SmoothStart services as part of the proposal.
• D、Design a solution with redundant parts and explain to the customer the incremental cost associated with the redundancy.

第6题：

A customer called and indicated that their p690 system did not come with any installation and user manuals.  Which of the following sources can best provide this information？ （）

• A、IBM Redbooks
• B、IBM Supportline
• C、pSeries Library
• D、pSeries College

第7题：

A sales specialist is presented with a very large， complex opportunity. The customer is in the process of identifying business requirements.  Which of the following tasks is most important to position IBM as the leader to capture this opportunity？（）

• A、Call the IBM Client Representative and ask the rep to influence the company’s executives.
• B、Develop a strategy to better understand and possibly influence the customer’s success criteria.
• C、Using IBM’s opportunity management system， request a technical team be formed to design a solution.
• D、Nominate the customer for a funded IBM Server Consolidation study.

第8题：

A customer has implemented several IBM AIX systems over the past several years and feels comfortable with their AIX skills.  They are planning to implement their first HACMP cluster of two p5-570s.  Which of the following should be included in the IBM proposal？（）

• A、HACMP Hardware Services
• B、p5-570 differences update
• C、HACMP SmoothStart Services
• D、AIX installation education

第9题：

A bank is interested in technology that will enhance competitiveness and flexibility in the financial trading market by harnessing the typically unused power of idle machines.  The pSeries technical specialist should make the customer aware of which IBM offering？（）

• A、IBM Grid Toolbox
• B、IBM Capacity on Demand
• C、IBM Cluster Systems Management
• D、IBM Global Solutions Directory

第10题：

A customer is experiencing problems with a failed disk drive on their newly purchased p630 server.   The IBM CE has replaced the disk and now the mirrored Logical Volume needs to be re-created.   The customer does not have the skills to do this.  There is no support contract with the solution provider but the p630 is covered under a Software Maintenance Agreement （SWMA） 24/7 contract. What should the pSeries technical specialist do first？（）

• A、Offer to rebuild the logical volume for a fee.
• B、Offer to talk the customer through the procedure to rebuild the logical volume for a fee.
• C、Suggest the customer open a call with IBM TechLine； offer to explain how the process works.
• D、Suggest the customer open a call with IBM SupportLine； offer to explain how the process works.