问题:单选题When is it advisable to dump the waste toner from a technicians service vacuum?()A When it is full.B It is not recommended.C Before performing preventative maintenance.D After each call.
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问题:单选题When onsite repairing a printer the technicians cell phone rings and it is a personal call, how should the technician handle this?()A Answer the call and talk to your friend at the customer site.B Answer the call and tell the friend you will call them later.C Let it go to voicemail, call them back between service calls.D Let it ring and call the friend back when the customer leaves.
问题:单选题A polygon mirror is part of which of the following assemblies?()A Laser unitB Developer unitC Charge assemblyD Fuser assembly
问题:单选题The proper safety guidelines for handling any device specific consumables can be found in which of the following documentation?()A Material Safety Data SheetsB Installation GuidesC Consumer ReportsD Devices Parts Catalog
问题:单选题Which of the following is a reason black toner is used in color printers?()A It decreases the print speed in color laser printers.B It prevents moir patterns when printing color photographs.C It reduces the cost per page when printing gray scale documents.D It makes the color toner resistant to smudging when wet.
问题:单选题Using the CMYK color model, the color purple is produced by combining cyan and which other color?()A GreenB MagentaC YellowD Black
问题:单选题Which of the following functions is associated with the developer unit?()A Supplies toner to the photoconductorB Charges the surface of the photoconductorC Writes the latent image on the photoconductorD Cleans the photoconductor
问题:单选题Scheduled preventative maintenance visits should be carried out:()A after two unplanned service calls.B according to manufacturers specifications.C when the device is becoming unreliable.D every sixty days.
问题:单选题The customer has a dedicated ink jet fax machine that is used to send and receive faxes only from the corporate office. The user complains of streaks on the received faxes while the internal self-prints are fine. Which of the following should a technician recommend?()A Clean the scanner glass on the distant machine.B Clean the scanner glass on the local machine.C Clean the printer head on the local machine.D Call the telephone company to increase the line signal level.
问题:单选题Which of the following devices can route electrical signals only when activated by an external control signal?()A SolenoidB RelayC ClutchD Capacitor
问题:单选题Which of the following utilities could be used to determine a subnet mask?()A PINGB NSLOOKUPC TRACERTD IPCONFIG
问题:单选题An encoder sensor typically detects:()A paper position.B shaft rotation.C magnetic flux.D laser beam strength.
问题:多选题During the photoconductor preparation step, residual charge can be removed by which of the following?()APressureBOilCLightDGravityEElectrical Charge
问题:单选题A customer is concerned about excessive media jamming in their device. Which of the following is the FIRST thing a technician should check?()A Media feed rollersB Cassette drawersC Fusing sectionD Device log data
问题:单选题Which of the following would be the BEST process for the technician to follow when beginning to diagnose a unit at a customers site?()A Check the printers error log, and then inform the primary user what the issue is.B Go directly to the printer and investigate any issues that are found.C Investigate the printers status, then ask the primary user to write down what they think is wrong.D Gather information from the primary user, and then evaluate the printers condition.