问题:问答题Passage 2 ● Read the memo and the anniversary activities below. ● Complete the form on the following page. ● Write a word, phrase or number in spaces 41-45 on your book. Citroen Ltd. N0.45 Ten Mile Road ES, Chaoyang District, Beijing, 100028 Memo To: P.K.Kirkman From: Richard Patterson Date: 0ctober 9, 1998 Message: Kirkman, Please send this announcement to BTV-2.I think it will help our business. Thank you. Citroen Ltd. N0.45 Ten Mile Road ES, Chaoyang District, Beijing, 100028 Dear Sir or Madam, Citroen Ltd. will be turning 79 years old on October 23, making us the oldest car dealership in Beijing. We will be staging a 2-day celebration. On October 23, we will kick off anniversary with displaying of antique autos and carnival rides for the customers. On October 24, we will have a picnic open to the public. We think that our anniversary event would make a fine spot on your “Special Focus” segment on the l2 o'clock news. I have enclosed a flyer describing the complete festivities. Thank you for helping us celebrate our anniversary.Sincerely yours,Richard PattersonPresidentMAE: fswContact: Tel: (010)65768835Fax: 2013785649 Celebration Activities The media mentioned: (41)______ Company: (42)______ How old is the company? (43)______ When will the news be broadcasted? (44)______ Activities on Oct.23: (45)______
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问题:问答题Passage 3Questions 34-45 ● Read the text below about training. ● In most of the lines 34-45, there is one extra word. It is either grammatically incorrect or does not fit in with the meaning of the text. Some lines, however, are correct. ● If a line is correct, write CORRECT on your Answer Sheet. ● If there is an extra word in the line, write the extra word in CAPITAL LETTERS on your Answer Sheet. ● The exercise begins with two examples, (0) and (00) The cost of not training 0. Training is not a cost. It’s an investment. It really doesn’t matter that what we pay. 00. for an investment. What is relevant is what we get in return. One of the easiest 34. ways is to put an organisation’s future at risk would be to view training primarily as a 35. cost, and therefore provide with substandard training that operates only as a 36. temporary solution. Many companies attempt to quantify the results of training. For 37. example, a person paid $50,000 a year who wastes just one hour a day costs the 38. organisation between $6,250 per year. So if the organisation sends 25 people for 39. training and they all receive the same benefit, this would equal from $156,250 40. savings per year. A few years ago, training, apart from showing employees 41. what the basics of doing the job, was an optional extra for most organisations. 42. Today this is no longer the case. If we continue doing what we do in the same way, 43. most of us and our organisations will become obsolete within the five years. This is 44. because of our competitors are helping their staff to become more effective through 45. training. They understand that if the real price of not training is the company falling behind as a result.
问题:问答题Passage 8 ● Read the magazine article below about a company which checks on the service provided by shops. ● Choose the correct word to fill each gap, from A, B or C on the opposite page. ● For each question 29-40, mark one letter (A, B or C) on your Answer Sheet.SECRET SHOPPERS Tim Wright knows all about making companies more efficient. His firm, Check-up, sends ‘secret shoppers’ into retail and leisure companies (29)______ order to make sure that customers are receiving good service. After (30)______ visit, the secret shoppers prepare a report for the company to let them know (31)______ good or bad the service was. ‘Companies like to know,’ says Mr. Wright, ‘that (32)______ customers go into a store just a few minutes before closing time, they will (33)______ get good service.’ Check-up (34)______ set up in the west of England in 1992 and (35)______ two years moved to London so it could offer a nationwide service. (36)______ the last three years, Check-up’s profits have (37)______ dramatically as companies have come to realize (38)______ great importance of good customer service. Having started with just; three employees, Check-up now has a staff (39)______ sixty-five and last week (40)______ an important new contract with a major supermarket chain. 29. A in B by C on 30. A our B his C their 31. A whether B how C if 32. A while B when C. As 33. A still B yet C. Already 34. A has B is C was 35. A until B. After C later 36. A From B During C Since 37. A increase B increasing C increased 38. A this B that C the 39. A of B. At C too 40. A sign B signed C signing
问题:单选题The phrase “turning out” in the last paragraph can best be replaced byA producing.B assembling.C fixing.
问题:问答题Q5: Apart from appraisal schemes, what other measures do you think are effective improving staff performance? (Why?)
问题:问答题Practice 9 ● Your company delayed the delivery of an order due to lack of stock from the supplier. You must try to persuade the customer to do with the sample shirts which are not completely satisfactory. ● Write a letter to Mr. Harrison: ● Apologizing for your late delivery; ● Explaining the reason; ● Telling him goods are already on the way. ● Write about 60—80 words.
问题:单选题Hugh Montgomerie has written two novels.A Right.B Wrong.C Doesn’t say.
问题:问答题Practice 7 ● You are the Chief Accountant for an Import-Export Agency. You have seen an advertisement for a short training course about a new financial management program. ● Write a memo of words to your boss to include: ● a request to go on the course ● some details about the course (e. g. date, cost) ● why you think the course will be useful. ● Write 40—50 words on a separate sheet.
问题:问答题Passage 4 ● Read the memo and the request below. ● Complete the form on the following page. ● Write a word, phrase or number in spaces 41-45 on your book. Memo To: Charles Murphy@yahoo.com From: Robert James@sohu.com Subject: Books Not Delivered Message: April 8, 2005 Charles, You were going to send the books on International Trade and Multi-cultural Communication to me by yesterday. They have not arrived. Please get in touch with me ASAP. We need these books for tomorrow afternoon’s meeting.Thanks,Rnbert A Request for the Books Ordered The person who received the message: (41)______ What happened: (42)______ When were the books due to arrive: (43)______ The name of the book: (44)______ When will the book be used: (45)______
问题:问答题Passage 6 ● Read the advertisement below about the features of a website. ● Choose the correct word to fill each gap from A, B or C on the opposite page. ● For each question 29-40, mark one letter (A, B, or C) on your Answer Sheet.Our Features At insurance, co.uk we know (29)______ searching for the right insurance (30)______ be difficult but we make (31)______ easier for you. There are some great and unique features (32)______ on our site. They help you make the right choice, as well as saving you time and money. Our comprehensive policy comparison feature provides a simple and clear reference of (33)______ is, or isn’t, included (34)______ the cost of your car insurance policy. (35)______ you receive your car insurance quote results, we let you choose up to four insurers (36)______ compare the policy benefits and extras included. It’s an easy way (37)______ ensuing all your requirements are covered and helps you make the right decision (38)______ your insurance policy. We give you the option to compare potential car insurance providers by an independent service rating as well as price and policy benefits. Our simple five spot rating (39)______ based on overall customer satisfaction. It represents the scores given (40)______ previous or current customers of the insurer. 29. A that B this C those 30. A shall B should C can 31. A them B it C this 32. A include B including C included 33. A what B that C which 34. A to B of C in 35. A. Although B When C Because 36. A. And B but C As 37. A for B to C of 38. A by B on C with 39. A is B. Are C was 40. A from B by C to
问题:单选题In her present job, she has responsibility for internal personnel problems.A RightB WrongC Doesn’t say
问题:问答题Passage 5 ● Read the memo and the email below. ● Complete the form at the bottom of the page. ● Write a word or phrase (in CAPITAL LETTERS) or a number on lines 41-45 on your Answer Sheet. AFT CLEANING SERVICES LTD To: Liz Smith, Supervisor From: Peter Broadbent, Manager I got this email yesterday from Collins Ltd in Mill Lane. Could you fill in a new client form for them? Our new radio advertisement seems to have worked, as this is the fifth person who has contacted us! From Paul Tomkins [p.tomkins@collins.co.uk] To Peter Broadbent [p.broadbent@aftclean.com] Sent 15 January 200216:46 Subject Our telephone call on 14 January I can confirm that we would like to employ AFT to clean our new branch at 7 Dawson Street. I’m not sure how many cleaners or what hours we will need. Please ring Sue Potts, my secretary, to arrange terms. This contract is to begin from 25 January. NEW CLIENT DETAILS
问题:单选题What is the main consideration when deciding to invest in shares?A How much you pay for the shares.B How quickly you can make a profit.C How willing you are to take risks.D How financially secure you are.
问题:问答题Practice 6 ● You work for a company, which is going to buy a set of equipment from America. You are asked to translate a lot of specifications and instructions within four months, which is impossible. Therefore you decide to advertise for one experienced translator as soon as possible. ● Write a short note to Mr. Max Jackson, the Human Resources Manager. Ask for an advertisement for one translator. ● Explain the reason. ● Mention your urgency. ● Write 40-50 words on your separate sheet.
问题:单选题The author states thatA looking good does not give you an advantage.B nervousness can put people off.C interviewers mistake aggressiveness for assertiveness.D smiling and eye contact are important.
问题:单选题The reviewer didn’t make notes in the margin of the book becauseA it was not convenient on the plane.B the author of the book had made them.C he borrowed the book from others.
问题:单选题The company plans to take over some other small companies in France.A Right.B Wrong.C Doesn’t say.
问题:问答题Passage 6 ● Read the memo and advertisement below. ● Complete the form at the bottom of the page. ● Write a word or phrase (in CAPITAL LETTERS) or a number on lines 41-45 on your Answer Sheet. Northern Software 24 Queens Road, Chapeltown To: Jean Palmer, Purchasing From: Tom Milton, Accounts Date: 1 March 2002 Subject: Envelopes We’ve run out of the envelopes we use for mailing invoices—the white ones with windows. I need some more tomorrow—I don’t want to delay sending the customer bills this month, so please order the envelopes today, and have them delivered as soon as possible. I’ve got about 200 invoices to post. HAYES OFFICE SUPPLIES Reductions on some product lines Brown or white envelopes (supplied in quantities of 100,500 or 1000) —15% off catalogue price Product code: EV300 (plain) or EV311 (with window) Three delivery services available: one week (free) four days (minimum charge £2) next day (minimum charge £5) 101 Leeds Road, Chapeltown Tel: 2759087 Fax: 2759088 ORDER FORM Company name: (41)______ Delivery address: (42)______Chapeltown Product code: (43)______ Colour: (44)______ Quantity: 500 Delivery service required: (45)______ Company: (41)______ Name of person to contact: (42)______ Address of property to be cleaned: (43)______ Starting date: (44)______ How client first heard about us: (45)______ Journey Plan DATE: (41)______ 11: 45 arrival at (42)______ 12:30 lunch at (43)______ 14: 00 Meeting in boardroom 15: 30 Coffee break 16: 00 Product presentation (made by (44)______) 18:00 (45)______to accompany Ms. Garcia to the airport Name of Company: SCB COMPANY Delegate Type: (41)______ Number of Participants: (42)______ Accommodation : (43)______ Conference Room Size: (44)______ Transportation : (45)______
问题:单选题Ms Varley thinks she would be suitable for the job because of her previous experience.A RightB WrongC Doesn’t say